Intelematics

Intelematics is a connected vehicle technology company backed by the Royal Automobile Club of Victoria (RACV), delivering advanced telematics, safety and mobility solutions across Australia, North America and Europe.

Company Insights

Connected Vehicles Supported

Years in Operation

Trips Analysed via INSIGHT Tool

The Situation

For over 20 years, connected vehicle services relied on traditional regional telematics and fragmented market readiness, creating uncertainty about replicating Australia’s successful model in Southeast Asia’s diverse regulatory and OEM ecosystems.

For more than two decades, Intelematics has powered advanced telematics and safety services for major automotive OEMs, including eCall emergency response, breakdown assistance and stolen vehicle tracking.

In late 2022, the company engaged A.I. LAMB to explore whether it could expand internationally into Southeast Asia (Vietnam, Indonesia and Malaysia) without distracting from its core Australian operations. Each market presented different regulatory environments, emergency service integration challenges, OEM structures and technology maturity levels. Intelematics needed a clear, evidence-based view of whether expansion was viable and how it could be executed.

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The Solution

A.I. LAMB conducted a structured, evidence-based market entry and ecosystem assessment across Vietnam, Indonesia and Malaysia to determine feasibility, engagement models and execution pathways without distracting from core domestic operations.

This rigorous approach gave Intelematics a clear view of how connected vehicle services, including emergency response, breakdown support and stolen vehicle tracking, could align with local regulatory environments, OEM strategies and service delivery ecosystems in each market. Our work with Intelematics included:

Market entry & suitability assessment
OEM & ecosystem research
Market maturity & disruption analysis
Strategic reporting & recommendations

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"Many thanks to you and the team. Your insights and recommendations will provide valuable input into our strategy. Look forward to working with you again in the future."

Rob Finney, Intelematics

The Outcome

Today, Intelematics continues to lead connected vehicle innovation with unparalleled scale and insight.

Intelematics gained a clear, evidence-based view of Southeast Asian markets, enabling leadership to decide that immediate expansion was not a priority while protecting focus on its core Australian operations. Today, the company continues to lead in connected vehicle technology with 900,000+ connected vehicles supported, 20+ years of industry experience and traffic insights powered by the analysis of 100,000,000+ trips through its INSIGHT platform, all while maintaining strategic momentum and extending collaboration with A.I. LAMB on adjacent innovation projects..

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